Privacy Policy
Last updated September 19, 2026
Yurt Altaia ("we," "us") runs a retreat and event space in Hocking Hills, Ohio. This policy explains what information we collect through yurtaltaia.com, our forms, our booking calendar, and our text and email messages, and how we use it.
What we collect
- Information you give us: your name, phone number, email address, the date you request, your event format, expected guest count, and any notes you add to our forms.
- Booking details: the visit or event times you book through our calendar.
- Messages: the texts and emails you send us, and our replies.
- Basic site data: standard technical information such as browser type, pages visited, and referring site, collected through cookies and similar tools.
How we use it
- To respond to your inquiry, hold and confirm dates, and plan your event.
- To send booking confirmations, reminders, and follow-ups about your inquiry or event.
- To send news about open dates, events, and offers, only if you opted in to marketing messages.
- To run and improve our website and services.
Text messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information sharing with subcontractors in support of our services, such as customer service or messaging platform providers, is permitted.
If you opt in to texts, we send messages about your inquiry and booking, and, if you separately agreed, marketing messages about open dates, events, and offers. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. See our Terms of Service for full messaging terms.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate, such as our website, CRM, scheduling, email, and messaging platforms, and only as needed to provide our services, or when the law requires it.
Cookies
Our site uses cookies to keep forms and booking tools working and to understand how visitors use the site. You can block or delete cookies in your browser settings; some features may not work without them.
How long we keep it
We keep your information as long as we need it to serve you and meet legal, tax, and accounting obligations, then delete or anonymize it.
Your choices
- Reply STOP to any text to stop texts, or use the unsubscribe link in any email.
- Email [email protected] to ask what information we hold about you, or to correct or delete it.
Children
Our services are for adults. We do not knowingly collect information from children under 13.
Changes
We may update this policy. The date at the top shows the latest version.
Contact
Yurt Altaia
26494 Wildcat Road, Rockbridge, Ohio 43149
[email protected] · 614-496-2106